Private Customers
In line with the distant selling regulations: If you are in any way unhappy with your purchase, you can send it back to us; receive an exchange, credit note or full refund. Please return the item(s) unused in the original or similar package within 7 working days. Please enclose your delivery note or invoice to help us process your return.
For heavier items, call us on 01284 727666, where we will be able to arrange collection, this will be a chargeable service.
Business to Business
In line with the distant selling regulations we are not obliged to offer a returns policy to business to business customers; however if you are unhappy with your product in any way, please call us and we will do our best to resolve the issues you have.
